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Strategy
Seen. Known. Loved
Tagline
God is better experienced than explained.
This simple truth anchors everything we are and everything we do.
We believe that encountering God’s love is the beginning of transformation.
Mission
To help people experience God’s love.
This is the heartbeat of ECC. Everything we do (from weekend services, connect events, or serving opportunities), everywhere we are (from Wawa or in our homes), we exist to help people encounter the life-changing love of God.
Vision
A community where every person experiences God’s love and is transformed by it.
We envision a church where people from every culture feel welcomed and find belonging. Whether they come as skeptics or committed followers, everyone is encouraged to grow into the likeness of Jesus.
Purpose
We create environments where people can experience God’s love, grow in it, and share it with the world.
We see ourselves as partners with God, faithfully preparing space and trusting Him to bring transformation.
Values
Our values guide how we treat one another, make decisions, and represent Jesus in our community. They keep us grounded and unified through periods of growth.
Extend Grace
- We treat every person the way God has treated us.
- We lead with compassion, patience, and understanding.
- We approach imperfection with gentleness, not judgment.
Enhance Community
- We create environments where people feel known and valued.
- We pursue unity across cultures, generations, and backgrounds.
- We show up for each other with consistency and care.
Engage Purpose
- We live sent, carrying God’s love wherever we go.
- We help every person discover and develop their gifts.
- We use our time, talent, and resources to bless others.
Exude Integrity
- We align our private lives with our public confession.
- We communicate with honesty, clarity, and humility.
- We build trust through consistency and transparency.
Guiding Convictions
These convictions shape how we preach, lead, gather, and serve.
Scripture-Centered
We believe God’s Word is our foundation — for preaching, leadership decisions, discipleship, and daily life. Scripture is not an accessory to our ministry; it is the center of it.
Authenticity
We refuse to pretend.
We lead with honesty about strengths, weaknesses, struggles, and victories — because people grow where leaders are real, not polished.
Unity in Diversity
We pursue an intercultural, multiethnic, and multigenerational church.
We believe the gospel compels us to break down walls, build bridges, and model kingdom unity.
Faith in Real Life
We help people live out their faith in the everyday — in money, marriage, anxiety, parenting, work, friendships, and personal habits.
Jesus doesn’t transform us only on Sundays; He shapes all of life.
Hope-Filled Perseverance
We walk with people through storms, suffering, and uncertainty — preaching and modeling a resilient hope anchored in Jesus.
We believe in grace for every season.
Generosity and Service
We live open-handed because God has been open-handed with us.
We give, serve, and bless our city and world — locally, globally, and personally.
Growth and Multiplication
We are committed to forming disciples who mature, leaders who develop, and ministries that multiply.
Intentional growth is not optional — it is obedience.
Related Documents:
Church Bylaws
Table of Contents
Preamble
Article 1 – Location of Offices
Article 2 – Purpose
Article 3 – Statement of Faith
Article 4 – Membership
Article 5 – Church Board
Article 6 – Officers of the Corporation
Article 7 – Ordination
Article 8 – Indemnification
Article 9 – Lead Pastor
Article 10 – Associate Pastors
Article 11 – Non-Pastoral Staff
Article 12 – Receipt, Investment, and Disbursement of Funds
Article 13 – Corporate Records and Reports
Article 14 – IRC 501(c)(3) Tax Exemption Provisions
Article 15 – Conflict of Interest Policy
Article 16 – Amendment of Bylaws
Article 17 – Distribution Upon Dissolution
Article 18 – Construction and Terms
Benevolence Operating Procedure
Purpose
The purpose of the Benevolence Operating Procedure is to outline the detailed steps, documentation requirements, communication standards, and workflow for processing benevolence requests at Experience Christian Church (ECC). This ensures that every request is reviewed consistently, responsibly, and compassionately.
Scope
This procedure applies to all activities related to benevolence request intake, review, verification, decision-making, payment processing, and follow-up care.
Responsibility
The Benevolence Review Team reviews requests, verifies information, and recommends approval or denial.
The Bookkeeper processes approved payments to third parties and maintains financial accuracy.
The Lead Pastor provides overall guidance and final approval for all benevolence requests.
The Ministry Operations Coordinator receives all requests, ensures forms are complete, and coordinates review and documentation.
Procedure
1. Request Submission
Individuals requesting assistance must complete the Benevolence Assistance Request Form, available online or obtained from ECC’s Ministry Operations Coordinator.
A completed request form must include:
- Applicant information
- Type and amount of assistance requested
- Description of circumstances
- Supporting documents (bills, statements, etc.)
- Any previous benevolence assistance received
2. Initial Review
The Ministry Operations Coordinator:
- Confirms the form is complete
- Contacts the applicant if additional information is needed
- Verifies documentation
- Guides the applicant toward pastoral or spiritual support as needed
3. Benevolence Team Review and Evaluation
The Benevolence Review Team meets to review the request. The Ministry Operations Coordinator ensures the review happens and the next action(s) is taken.
If a meeting of the Benevolence Review Team isn’t possible in the time allotted, a minimum of two reviewers (Lead Pastor + Ministry Operations Coordinator, or Ministry Operations Coordinator + Benevolence Review Team Member) evaluate the request.
Reviewers may:
- Contact landlords, utility companies, or service providers to verify amounts, due dates, or other information needed to render a decision
- Assist the applicant in discussing budgeting or financial planning if needed
- Recommend connecting individuals to community resources if the need exceeds ECC’s ability to help
4. Decision
The Benevolence Review Team renders one of the following decisions:
- Approved
- Partially Approved
- Denied
- Referred to Outside Resources
The Lead Pastor gives final approval on all requests and is reflected on the Benevolence Assistance Request Form.
5. Payment and Distribution
The Bookkeeper issues payment within 3–5 business days.
Payments are only made to verified third parties (landlord, utility provider, etc.).
Gift cards may be used for food or essential goods when appropriate.
6. Documentation and Recordkeeping
The Ministry Operations Coordinator maintains records including:
- Completed Benevolence Assistance Request Form
- Review notes
- Decision and approval signatures
- Receipts, invoices, or other verification
- Payment details
All documentation is stored securely.
7. Follow-Up Care
When needed, ECC may:
- Offer prayer and pastoral support
- Provide financial coaching or budgeting tools
- Connect individuals to community partnerships or ministry resources
Related Documents
- Benevolence Policy
- Benevolence Assistance Request Form
- Ministry Operations Coordinator Job Description
- Bookkeeper Job Description
Small Groups Care Coordinator Job Description
General Description
The Small Groups Care Coordinator supports the mission of Experience Christian Church (ECC) by ensuring that every person involved in a small group is known, cared for, and growing in their faith. This role focuses on cultivating a healthy small group culture by equipping leaders to shepherd their members well and by providing consistent encouragement, communication, and oversight to group leaders.
The Small Groups Care Coordinator works closely with the Lead Pastor to maintain a vibrant, well-supported small groups ministry where people connect relationally, grow spiritually, and experience genuine care within biblical community. The ideal candidate is relational, organized, spiritually mature, and passionate about helping people thrive in small group life at ECC.
Essential Job Functions
Leader Care and Support
- Build and maintain strong relationships with small group leaders, providing encouragement, guidance, and accountability.
- Serve as a primary point of contact for small group leaders, ensuring they feel supported and equipped to lead effectively.
- Check in regularly with leaders to assess group health, celebrate wins, and address challenges.
- Pray for and with leaders, offering spiritual encouragement as they care for their groups.
- Help identify potential new leaders and apprentices through ongoing relationships with existing leaders.
Group Health and Oversight
- Monitor the overall health, connection, and engagement of ECC’s small groups through attendance, feedback, and leader reports.
- Identify and address any group issues such as conflict, leader fatigue, or lack of engagement in collaboration with the Lead Pastor.
- Ensure small groups align with ECC’s mission, values, and teaching.
- Encourage groups to live out the 5Gs (Grace, Growth, Groups, Gifts, and Giving)—connecting relationally, growing spiritually, and serving intentionally.
Leader Training and Development
- Assist in planning and facilitating small group leader gatherings, training sessions, and appreciation events.
- Contribute to the development and distribution of training materials and small group resources.
- Encourage leaders to identify and equip new leaders to support ongoing group multiplication.
Communication and Administration
- Maintain accurate leader and group information in Planning Center.
- Ensure consistent communication between the Lead Pastor, small group leaders, and ECC staff.
- Help prepare small group ministry updates, newsletters, and leader communications.
- Track key small group metrics such as number of groups, group attendance, and leader engagement.
Sunday and Event Presence
- Be available on Sundays to connect with small group leaders and help attendees take next steps into group life.
- Support special events, small group campaigns, and seasonal launches as needed.
Other Responsibilities
- Participate in staff meetings, trainings, and team-building activities as needed.
- Maintain confidentiality and demonstrate Christlike integrity in all interactions.
- Support ECC’s mission, vision, and values through active participation in church life.
- Perform other duties as assigned.
Experience and Education
- Demonstrated experience in small group ministry, volunteer leadership, or relational care.
- Strong relational, organizational, and communication skills.
- Ability to recruit, encourage, and equip volunteer leaders effectively.
- Proficiency with Microsoft Office, Google Workspace, and Planning Center.
- A growing relationship with Jesus and alignment with the mission, values, and beliefs of ECC.
- Bachelor’s degree in ministry, leadership, communications, or a related field preferred.
Position Structure and Level
- Reports To: Lead Pastor
- Classification: Non-Exempt (Hourly)
- Category: Regular Part-Time
- Location: West Chester, Pennsylvania
Assistant to the Lead Pastor Job Description
General Description
The Assistant to the Lead Pastor provides direct administrative, logistical, and relational support to the Lead Pastor of Experience Christian Church (ECC). This role ensures that the Lead Pastor’s time, priorities, and ministry responsibilities are well-organized and effectively executed. The Assistant functions as an extension of the Lead Pastor’s office, facilitating communication, managing schedules, coordinating ministry follow-up, and helping translate vision into action.
The ideal candidate is organized, detail-oriented, and relationally mature, capable of handling sensitive information with discretion. This position serves as a vital link between the Lead Pastor, staff, volunteers, and the congregation—helping to ensure smooth day-to-day ministry operations and enabling the Lead Pastor to focus on leadership, preaching, and shepherding responsibilities.
Essential Job Functions
Administrative Support
- Manage the Lead Pastor’s schedule, appointments, and meetings, ensuring appropriate prioritization and follow-up.
- Coordinate communication on behalf of the Lead Pastor, including emails, phone calls, meeting requests, and correspondence.
- Prepare documents, reports, and presentations for meetings, sermons, and leadership gatherings.
- Organize and maintain digital and physical files related to the Lead Pastor’s ministry responsibilities.
Ministry Coordination and Communication
- Serve as a communication bridge between the Lead Pastor and ECC staff, ministry leaders, and congregation members.
- Help coordinate sermon series logistics, including volunteer involvement, creative elements, and promotional materials.
- Support follow-up and care processes for individuals or families identified by the Lead Pastor for pastoral attention.
- Assist in coordinating and communicating ECC-wide messages, announcements, and initiatives.
Event and Meeting Coordination
- Schedule and organize meetings for the Lead Pastor, including leadership team gatherings, staff retreats, and ministry planning sessions.
- Prepare meeting materials and record notes or action items as needed.
- Assist with logistics for events such as baptism services, membership classes, or community outreach efforts in which the Lead Pastor is directly involved.
Sunday and Ministry Support
- Provide onsite support to the Lead Pastor during Sunday services and major events, ensuring smooth transitions and communication flow.
- Coordinate service details and volunteer roles as directed by the Lead Pastor.
- Anticipate and manage logistical needs to help ensure each weekend’s worship experience runs efficiently and distraction-free.
Project and Vision Support
- Assist the Lead Pastor in implementing strategic ministry goals and initiatives.
- Track follow-up items and ensure timely completion of tasks assigned during planning or leadership meetings.
- Help research, organize, and prepare background materials for sermons, projects, or ministry development efforts.
Other Responsibilities
- Maintain confidentiality and professionalism in all matters related to ECC leadership and congregational care.
- Participate in weekly staff meetings and other team activities as assigned.
- Support the mission and values of ECC through active involvement in church life.
- Perform other duties as assigned.
Experience and Education
- Two or more years of administrative, ministry, or executive assistant experience preferred.
- Exceptional organizational, communication, and time-management skills.
- Ability to handle confidential information with discretion and professionalism.
- Proficiency with Microsoft Office, Google Workspace, and Planning Center.
- Strong interpersonal and relational skills with a servant-hearted spirit and approach.
- A growing relationship with Jesus and alignment with the mission, values, and beliefs of ECC.
- Bachelor’s degree in business administration, ministry, communications, or a related field preferred.
Position Structure and Level
- Reports To: Lead Pastor
- Classification: Non-Exempt (Hourly)
- Category: Regular Part-Time
- Location: West Chester, Pennsylvania